DELIVERY & PICK-UP INFO

WHERE DO WE DELIVER?

WE DELIVERY TO ALL COMMUNITY BUSINESSES AND HOUSEHOLDS IN TAMWORTH.
 

DELIVERY DAYS/TIMES

HOUSEHOLD DELIVERIES WILL BE DROPPED OFF ON ACTION TEAM DAYS (Mondays, Wednesdays, Thursdays & Fridays), usually around or after midday. 

BUSINESS DELIVERIES WILL BE DROPPED OFF MONDAY MORNINGS, BETWEEN 10AM - 11.30AM. FRIDAY DELIVERYS MAY BE AVAILABLE BY REQUEST. 

 

CLICK & COLLECT ORDERS 

CLICK & COLLECT ORDERS WILL BE READY AFTER 12 MIDDAY SAME DAY (OR NEXT ACTION TEAM DAY FOR ORDERS AFTER 12 MIDDAY CUT-OFF). IF YOU ARRIVE AFTER ACTION TEAM HAS LEFT, YOUR ORDER WILL BE LABELLED AND LEFT IN THE CANTEEN CLICK& COLLECT FRIDGE/FREEZER. 

MONDAY MORNING BUSINESS ORDERS - FEEL FREE TO PICK UP YOUR ORDER AFTER 10AM MONDAYS (& SAVE THE DELIVERY FEE)! 

 

ORDER CUT-OFF

HOUSEHOLD DELIVERIES WILL BE MADE SAME DAY FOR ORDERS PLACED BY 10am! 

HOUSEHOLD CLICK & COLLECT ORDERS - ALSO BY 12 MIDDAY.

BUSINESS ORDERS NEED TO BE PLACED BY 8AM FRIDAY PRIOR, FOR DELIVERY MONDAY MORNING. 

 (EXCLUDES PRE-ORDERED ITEMS)

  

IMPORTANT THINGS TO REMEMBER

MINIMUM ORDER VALUE: THERE IS A MINIMUM SPEND OF $50 REQUIRED FOR DELIVERY. FREE DELIVERY FOR ORDERS OVER $150! A $10 FLAT RATE WILL BE CHARGED ON ORDERS LESS THAN $150. 
NOT AVAILABLE TO RECEIVE DELIVERY? IF YOU'RE NOT AVAILABLE, IT WILL BE LEFT IN A SAFE PLACE IF POSSIBLE, & YOU WILL RECEIVE A MESSAGE ONCE DELIVERED. CAMPUS & CO. TAMWORTH ARE NOT HELD RESPONSIBLE FOR YOUR ORDER AFTER THIS. IF NOT SAFE/PRACTICAL TO LEAVE, YOUR ORDER WILL BE TAKEN BACK TO THE CAMPUS & CO. TAMWORTH STORE FOR PICKUP LATER.
ITEMS UNAVAILABLE OR MISSING ON ORDER: UNFORTUNATELY, WE CAN'T ALWAYS GUARANTEE STOCK FOR YOUR ORDER. WHEN YOUR ORDER IS PACKED, IF PRODUCTS ARE UNAVAILABLE, YOU WILL RECEIVE A FULL REFUND OF THE PRODUCTS BACK ON THE CREDIT CARD WHICH PAID FOR THE ORDER. IF YOUR ORDER ARRIVES & SOMETHING IS MISSING ON YOUR ORDER - PLEASE LET US KNOW (ONLINE.TAMWORTH@CAMPUSANDCO.COM)  AND WE WILL ARRANGE A REFUND.
ADVANCE ORDERING: DUE TO STOCK LIMITATIONS, CUSTOMERS HAVE BEEN RESTRICTED TO ORDERING NO MORE THAN 1 WEEK IN ADVANCE. CAMPUS & CO. TAMWORTH ARE NOT HELD RESPONSIBLE FOR PRODUCTS NOT IN STOCK FOR ADVANCED ORDERS AND YOU WILL BE ISSUED WITH A STORE CREDIT.
 
VIEW OUR REFUND POLICY HERE